QUESTIONS Y'ALL BE ASKIN' US
what is the shelf life of the FRUIT SHEETS?
The current recommended shelf life of our products is 45 - 60 days.. 1 year for vacuum-packed store packages.
what is the cost + time of shipping?
PROCESSING TIME CAN BE UP TO 7 - 14 BUSINESS DAYS (MAX). This excludes weekends and holidays. Once your order is completed, the shipping method which you choose will be how fast your order gets to you. First Class Shipping is third, Priority Shipping is the second, and Express and in-store pick-up are the first to be completed and shipped.
We work in small batches and everything is hand-made, hand-cut, and hand packaged. If you have any questions comments or concerns please email us at firstname.lastname@example.org or give us a call during store hours.
$5.00 First Class Shipping, 3 - 5 days depending on the region
$10.00: Priority Shipping, 1 - 3 days depending on the region
$25.00: Express Shipping, 1 - 2 days depending on the region
+ $1.00 Handling Fee - Covers additional insurance for packages
WHAT COMPANY DOES YOUR PRODUCT PHOTOGRAPHY?
Josh Boone Photography. joshboonephotography.com/
are FRUIT SHEETS safe?
Lab testing is currently being done on our papers. Unlike other rolling papers and tobacco products, we do not use chemicals in our process, all ingredients are natural (i.e., pineapples, limes, mint leaves, etc.). We currently are patent pending.
STORE PICK-UP? DELIVERY?
When placing your order online, at check-out there are options for in-store pick-up and delivery up to 20 miles from our Suffolk storefront location.
my order got shipped back. now what?
Orders that get shipped back are due to "Insufficient Addresses" which means that there was something incorrect, such as not putting your apartment number. In these cases, we charge for the shipping and charge a reship item fee based on your order size. If you do not want to proceed with the fulfillment of your new order, we can refund you ask well.
can I USE these if I'm allergic to pineapples (any used fruits)?
NO! Our products are made from real pineapples and other fresh ingredients. We have specialty flavors that are constantly changing monthly that we introduce that you might be able to try.
what artificial flavoring is in the teas?
definition of natural fruit flavoring
The term natural flavor or natural flavoring means the essential oil, oleoresin, essence or extractive, protein hydrolysate, distillate, or any product of enzymolysis, which contains the flavoring constituents derived from a spice, fruit or fruit juice.
In short natural flavors include the natural essence or extractives obtained from plant material.
CANCELLING AND REFUNDING
Refunds are given in the event of orders being canceled before being shipped or special individual cases which are handled by managers and the owner. Cancelling is allowed if the order has not been shipped yet.
We only allow returns on out non perishable items if they have not been damaged or used.
WHere can i find growf PAPERS?
You can order online, and we ship in the USA, Canada, Mexico, and The UK. Below, there are also listed stores in the US that carry our papers as well.
GROWF Herbal Bar + Shop
201 E Washington Street
Suffolk, VA 23434
The Greenhouse Experience
109 S 15th Avenue
Hopewell, VA 23434